Quality Management
Inspection points, supplier quality, and what poor quality costs.
The ISO 9001 delivery side: ITP hold and witness points, goods-receiving inspection, customer complaints, the calibration state of the equipment those checks depend on, and the cost of quality broken down the way management actually asks about it.
Why it matters
Hold points that are genuinely held
Work inspection requests carry point type, status and disposition, so a hold point cannot be quietly walked past.
Supplier problems caught at the gate
Goods-receiving checks record sampled and rejected quantities with a disposition, before defective material reaches the workface.
Quality cost in money, not adjectives
Prevention, appraisal, internal and external failure costs are totalled by PAF category — the argument that wins budget.
What you get
5 screens in the product — every image below is the real application.
Quality Management
Assets & equipment
Equipment register with calibration and planned-maintenance schedules, and the overdue items surfaced on the dashboard.
ISO 9001 §7.1.5
Quality Management
Work inspection requests (WIR)
ITP hold and witness points, work-inspection requests and snagging — point type, status and disposition.
ISO 9001 §8.5.1 / §8.6
Quality Management
Incoming inspections
Goods-receiving quality checks — supplier, item, sampled and rejected quantities, and disposition.
ISO 9001 §8.4 / §8.6
Quality Management
Customer complaints
Complaints with their source, severity, handling status and response timeline.
ISO 9001 §9.1.2 / §10.2
Quality Management
Cost of quality
Quality-related costs by PAF category: prevention, appraisal, internal and external failure.
ISO 9001 §9.1.3
See Quality Management on your own processes
Book a 30-minute walkthrough and we will map it to your standards, your sites and your team structure.